Engineering · Customer · Deployment
Forward Deployed Engineer
Solve complex customer problems with technology and turn field-proven answers into product.
FDE
What you will do
Connect real customer problems to shared product structure and own the outcome.
The Search OS FDE works directly with customers to frame problems, adapt the product and operating approach, and verify real outcomes. You find the most important constraint in each situation and solve it end to end.
Problem framing
Use goals, web environments, and data to define the problem and outcome.
Field deployment
Adapt the product to each situation and execute the right operating approach.
Outcome verification
Verify changes in visibility, citations, and traffic, then improve again.
Responsibilities
Problem framing
- Define the core problem from business goals and customer pain points.
- Set outcomes with real business metrics such as visibility, citation, traffic, and conversion.
- Translate requests into technical work and a deployment plan.
Solution design and deployment
- Design reliable approaches across diverse service environments.
- Use product, data, and automation capabilities to resolve situational constraints.
- Meet security and reliability requirements while minimizing operational impact.
Operations and productization
- Track visibility, citations, and traffic through an improvement loop.
- Trace incidents and unexpected constraints to root cause and sequence the fix.
- Turn repeated problems into reusable capabilities, configuration, and automation.
Who we want to work with
- Can structure complex problems through direct customer conversations
- Can translate business goals into technical requirements and an execution plan
- Understands modern web products and service operations
- Can trace issues, deploy, and verify outcomes in unfamiliar environments
- Judges success by customer impact, not only technical completion
Helpful experience
- Service development with modern web technologies
- External service integration and reliable deployment
- Technical projects with B2B customers
- Crawler, search-engine, or AI-agent development and operations
- Early-stage startup, founder, or broad-role experience
- Automation or productization of repeated field work
What you will own after joining
Expand your scope and responsibility quickly after onboarding.
- 01
Join existing customer projects to learn how Search OS is applied and how the team solves problems.
- 02
Own problem framing, technical design, deployment, and outcome verification for customer environments.
- 03
Turn field problems into shared capabilities and operating standards.
Solve the next problem with Search OS.
Your application is received immediately. We will contact you by email after review.
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