Business · Customer · Internship
Operating Intern
Discover each customer’s real problem, design the answer, and carry it through execution.
Operating Intern
What you will do
Connect real customer problems to shared product structure and own the outcome.
The Operating Intern manages customer goals and open issues while working across market research, project planning, CRM operations, and process design. This is not a handoff role. You learn the customer’s business, define the most important problem, and set a measurable outcome.
Customer problem framing
Turn customer pain points into a clear problem and outcome.
CRM and operations
Build an operating system that preserves goals, context, commitments, and next actions.
Markets and opportunities
Research new markets and turn findings into a concrete validation plan.
Responsibilities
Customer problem solving
- Define the problem and success criteria from customer pain points.
- Prepare research and plans, then align execution with product, engineering, and data teams.
- Own progress until the work produces a result.
CRM and customer operations
- Design a CRM method for goals, stakeholders, hypotheses, commitments, and progress.
- Make risks, outcomes, and next actions visible as the customer base grows.
Market and operating systems
- Research customer problems, competitors, buying structures, and partners in new markets.
- Turn repeated meetings, planning, research, and reporting into reusable operating assets.
- Use AI tools to maintain quality as operations scale.
Who we want to work with
- Can listen to customers and identify the core problem worth solving
- Can turn ambiguity into an executable plan and first draft
- Can manage priorities and follow-through across several projects
- Can connect market and competitor research to a business decision
- Can explain complex issues in short, clear documents
- Wants to grow into a full-time role owning customer operations and business initiatives
Helpful experience
- B2B communication, account management, customer success, or project operations experience
- Experience designing a CRM or customer-management process
- Research experience for a new or international market
- Experience documenting or automating repeated work
- Practical use of Notion, Google Workspace, and AI tools
What you will own after joining
Expand your scope and responsibility quickly after onboarding.
- 01
Join customer meetings and active projects to learn how Search OS operates.
- 02
Own customer problem framing, project planning, CRM, and new-market operations.
- 03
We actively review full-time conversion based on performance and mutual fit.
Solve the next problem with Search OS.
Your application is received immediately. We will contact you by email after review.
Apply for this role